Privacy Policy

At Hurghada Tours, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or book one of our tours or services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us or make a booking, we may collect:

Full name
Email address
Phone number
Nationality (if required for booking)
Hotel name or pickup location
Travel dates
Number of travelers
Any additional information you voluntarily provide

Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on the website
Referring website
Cookies and similar technologies

2. How We Use Your Information

We use your information to:

Process and confirm tour bookings.
Respond to your inquiries and customer support requests.
Arrange transportation and tour services.
Improve our website and user experience.
Send booking confirmations and important service updates.
Prevent fraud and ensure website security.
Comply with legal obligations.

We do not sell or rent your personal information to third parties.

3. Cookies

Our website uses cookies to improve functionality and enhance your browsing experience. Cookies help us:

Remember your preferences.
Analyze website traffic.
Improve website performance.
Understand visitor behavior.

You can disable cookies through your browser settings at any time. However, some features of the website may not function properly.

4. Third-Party Services

We may use trusted third-party service providers to help operate our business, including:

Website analytics providers
Hosting providers
Communication services
Payment providers (if applicable)

These providers only receive the information necessary to perform their services and are required to protect your data.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

6. Data Retention

We retain your personal information only for as long as necessary to:

Complete your booking.
Provide customer support.
Meet legal and accounting requirements.
Resolve disputes.

After this period, your information is securely deleted or anonymized where applicable.

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information.
Request correction of inaccurate information.
Request deletion of your data.
Object to certain processing activities.
Withdraw consent where applicable.

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

9. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be published on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact information available on the website. We are committed to protecting your privacy and providing a safe and transparent booking experience for all travelers.