Understand how we handle bookings, scheduling, confirmations, and pickups.
At Hurghada Tours, we aim to make the booking process simple, secure, and convenient. Please read our Booking & Reservation Policy before making a reservation.
Bookings can be made through our website, WhatsApp, email, or any of our official communication channels. To complete your reservation, you may be asked to provide:
Please ensure that all information provided is accurate to avoid delays or booking issues.
Your reservation is considered confirmed only after you receive a confirmation message from our team. In some cases, confirmation may be subject to availability.
Some tours may require advance payment, while others can be paid upon arrival or before the tour begins, depending on the selected service. Payment instructions will be provided during the booking process.
All prices are listed in the applicable currency and may change without prior notice. However, once your booking has been confirmed, the agreed price will remain unchanged unless modifications are requested by the customer.
Customers are responsible for providing the correct hotel name or pickup location. Please be ready at the agreed pickup point at least 10 minutes before the scheduled pickup time. Delays may result in missed departures.
If you need to change your tour date, pickup location, or number of participants, please contact us as early as possible. We will do our best to accommodate your request, subject to availability.
Customers are responsible for:
All bookings are subject to availability. In the unlikely event that a tour cannot be operated, we will offer an alternative date, a similar tour, or a full refund where applicable.
If you have any questions regarding your booking or reservation, please contact our customer support team through the contact information available on our website. Our team will be happy to assist you before, during, and after your booking.